Frequently Asked Questions
Clear Answers for Your Family’s Dental Care
At Pleasant Dental Care, we believe that trust starts with transparency. We know that dental visits can be confusing or stressful, which is why we are committed to clear, honest communication. Whether you are wondering about insurance, worried about comfort, or just need to know where to park, we are here to help.
Below you will find answers to the most common questions our neighbors in South Farmingdale ask. If you don’t see your question here, please give us a call—we would love to chat!
General & New Patient Questions
We are “family-driven,” meaning we are here to support your entire household with convenient, reliable care.
Are you accepting new patients?
Yes, we are! We are always happy to welcome new families to our practice. Whether you are new to the area or looking for a dental home that listens to your needs, we are ready to serve you with the same care we would give our own families.
Do you treat children, and at what age should they start?
Absolutely. As a family-focused practice, we love seeing children. We generally recommend a “happy visit” around the age of one, or when their first tooth appears. These early visits are gentle and fun, designed to build trust and prevent fear of the dentist later in life.
What should I expect during my first visit?
Your first visit is all about getting to know you. We won’t rush you. You will meet our team, have a comprehensive exam using our modern digital technology, and discuss your long-term health goals. We focus on listening to your concerns first so we can create a plan that fits you.
Do you offer emergency dental appointments?
Yes. We know that toothaches and accidents don’t follow a schedule. We prioritize emergency cases to get you out of pain as quickly as possible. If you are experiencing an emergency, please call us immediately so we can guide you on the next steps.
Where are you located and is there parking?
We are conveniently located in East Meadow, at 2279 Hempstead Tpke, East Meadow, NY 11554, serving our local community and surrounding neighborhoods. We have ample parking available for our patients, ensuring your visit is stress-free from the moment you arrive.
Treatment, Comfort & Anxiety
We specialize in “technology-focused” care that reduces anxiety and increases comfort.
I have a fear of the dentist. How can you help?
You are not alone, and we are here to help, not judge. We embody a “Caregiver” philosophy, which means your emotional well-being is just as important as your teeth. We offer comfort amenities (like warm blankets), use a gentle touch, and explain every step before we do it to remove the fear of the unknown.
Do you use those uncomfortable impression trays?
In most cases, no! This is a huge benefit of our “technology-focused” approach. We use digital intraoral scanners to take 3D images of your teeth. It is fast, highly accurate, and completely eliminates the gagging sensation of traditional goopy putty.
Are digital X-rays safe?
Yes, they are the safest option available. We use digital radiography because it reduces radiation exposure by up to 90% compared to traditional film X-rays. It aligns with our commitment to your long-term health and safety.
I need a lot of work done. Can you fix my whole smile?
Yes. We offer comprehensive restorative care, from fillings to full mouth restorations. Dr. Khilwani has specialized training in implantology and complex prosthetics. We will break your treatment down into a clear, manageable plan so you never feel overwhelmed.
Do you offer cosmetic treatments like teeth whitening or Invisalign?
We do. We believe everyone deserves a smile they can be confident in. We offer modern cosmetic solutions, including Invisalign clear aligners and professional whitening, designed to look natural and beautiful.
Insurance, Cost & Financial Options
We promise “Integrity” and “Value” by being completely transparent about costs—no surprises.
Do you accept my dental insurance?
We accept most major PPO dental insurance plans. Navigating insurance can be tricky, so our team will happily perform a complimentary benefits check for you. We will review your policy and explain exactly what is covered in plain English so you know what to expect.
What if I don't have dental insurance?
You can still receive excellent care at Pleasant Dental Care. We offer flexible payment options to ensure quality dentistry fits your budget. We believe that financial constraints shouldn’t prevent you from getting the health care you need.
Do you offer payment plans?
Yes. We partner with financing services (such as CareCredit) to allow you to spread the cost of treatment over time into manageable monthly payments. We can help you apply right here in our office.
How much will my treatment cost?
We value transparency. We will provide a detailed, written estimate of your treatment costs before we begin any procedure. We will explain the total cost, what your insurance is estimated to pay, and what your portion will be. No hidden fees, ever.
Why is a comprehensive exam important if I just want a cleaning?
Our goal is your long-term wellness, not just a quick fix. A comprehensive exam allows us to catch small issues (like early decay or gum disease) before they become painful, expensive problems. It is the most cost-effective way to care for your smile.
Still have questions?
We are here to listen. Contact our caring team today, and let’s get you the answers you need.